At NUGAARIAN LLC, we are committed to providing you with a seamless shopping experience. Below is our Shipping Policy detailing how we handle order processing and shipping.
1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped, along with tracking information.
2. Shipping Options and Rates
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- International Shipping: Delivery times vary by destination. Please allow additional time for customs clearance.
Shipping rates are calculated at checkout based on the selected shipping method and the total weight of your order.
3. Shipping Destinations
We currently ship to addresses within the UK and select international locations. If you do not see your country at checkout, please contact us for assistance.
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your shipment.
5. Shipping Delays
While we strive to meet delivery timelines, unforeseen circumstances (such as weather events or carrier delays) may affect shipping. We appreciate your understanding and patience in such cases.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 48 hours of delivery at [email protected]. We will work with the shipping carrier to resolve the issue promptly.
7. Contact Us
If you have any questions regarding our Shipping Policy or need assistance with your order, please feel free to reach out:
- Email: [email protected]
- Phone: +1 857 912 8664
- Address: 451 Wall Street, London, UK
Thank you for choosing NUGAARIAN LLC! We look forward to serving you.